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Shipping & Returns

Returns:
If you're not satisfied with your purchase or received a faulty item, you get 28 days to return your items for free starting from the day you receive your order.
Just make sure all original tags are attached. 
Please contact us at info@lucky-banana.com with further details of the issue within 28 days of receiving your order. One of our customer care agents will be more than happy to look into this for you.
Shipping: 

All orders are subject to a handling period before shipment, usually 2 - 3 business days. Most orders leave the warehouse within 3-5 business days after receipt of payment. You will then receive notification of both processing and shipment. In many instances, we are shipping from our warehouses in either the US or Asia. If from Asia, please expect 10 - 20 days to receive your order.

If you have more than one item, it's very likely you will receive them separately. Each item will have its own tracking number.

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. Lucky-Banana.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Lucky-Banana.com will not be held responsible for customs taxes.

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.